FREQUENTLY ASKED QUESTIONS
WHAT IS A BOUTIQUE EVENT RENTAL COMPANY?
We are a company that carries unique, one-of-a-kind pieces that have been curated to create special, one-of-a-kind events to reflect our clients personal design style. We love to add new sofas, tables, and decor accents that can pair perfectly with our other items.
HOW DO I RESERVE MY RENTALS?
We are so excited you want to rent from us! There are few ways to give us your rental list. You can fill out a contact form and list your items in the comments, email a list of items to us, or make an appointment to come see us and we can put together your quote.
Our rental pieces are individually priced. If you inquire about specific pieces, we will put together an invoice with pricing for you. All orders include fees associated with the labor and/or milage required for the order.
When you are ready to book, we require a 50% non-refundable deposit with a signed contract and a credit card on file for any potential damages.
WHERE DO YOU DELIVER?
Our warehouse is located in Nampa, Idaho and we typically travel to surrounding cities of the Treasure Valley. Although we are located in the Treasure Valley, we love a good excuse to get out of town and explore new areas of Idaho and beyond! When delivering outside of the Treasure Valley, there will be a higher delivery fee to cover the cost of transportation, accommodations, and expenses while on the road. Places we have traveled to recently include McCall, Stanley, Sun Valley, Grangeville, Kooskia, White Salmon, WA., Utah.
DO YOU ALLOW US TO PICK UP OUR RENTALS IF WE DON'T WANT DELIVERY?
Because of the fragile and delicate nature of our vintage and one-of-a-kind pieces, not all of them work for the will-call requirements. For that reason, all upholstered, and larger furniture pieces require delivery and pickup by our trained delivery crew. We are unable to allow our clients to pickup rentals from our showroom while upholding our high standards.
WHAT HAPPENS IN CASE OF BAD WEATHER?
We really are bummed when it rains on event days, but we do live in Idaho where the weather changes frequently! All items that are booked will remain booked and we will try our best to accommodate your rain plan. For all orders that have an event outdoors, we do require you to have a rain plan. We will work closely with your wedding coordinator on the day of to confirm placement of items within your rain plan.
WHEN IS THE FINAL BALANCE DUE?
We require your final balance to be paid 21 days prior to your event.
CAN I CHANGE ITEMS ON MY ORDER?
Of course! We understand that your guest count changes and there are many moving parts to your event. All final changes are due 7 business days prior to your event at the same time your final balance is due. You can add or edit items on your order, although they must be of equal or greater value as your rental deposit.
